Support & FAQ
Welcome to the iFinance Support and FAQ page!
Here you'll find answers to common questions about our financing options and services.
If you can't find what you're looking for, our customer support team is ready to help. You can easily reach out by submitting the contact form below, and we'll get back to you as soon as possible.
Frequently Asked Questions
Application
How do I use my approval?
How do I use my approval?
Simply choose your items from any retailer and our team will find the financing solution that fits your needs.
What do I need to apply?
What do I need to apply?
Financing is available for everyone 18 years or older with access to a mobile phone and email address.
All our application requires is an active checking account, a government-issued photo ID, and a social security number or ITIN.
Is there an application fee?
Is there an application fee?
We do not charge an application fee - Apply today for free!
Payments
How do I make a payment?
How do I make a payment?
Payments are made automatically by ACH, which automatically processes from your bank account submitted with the application. No hassle to remember when to pay.
How much will my payment be?
How much will my payment be?
Payment amounts vary based on the total price of your purchase and frequency of payments. Our application is free to submit - see what you are approved for today!
Return & Cancellation Policy
Can I return my items or cancel my lease agreement?
Can I return my items or cancel my lease agreement?
At iFinance, all sales are final - we are committed to delivering excellent customer service, and we are more than willing to work with any situation to make things right.